General Disclosures |
The Organization and Its Reporting Practices |
RI 2: General Disclosures 2021 |
2-1: Organizational details |
About Us; 2022 10-K |
2-2: Entities included in the organization’s sustainability reporting |
We have included all subsidiaries in our full reporting and data, unless otherwise noted. Texas Water does not have full ownership of BVRT, so these facilities are not included in the scope of our data disclosures at this time. |
2-3: Reporting period, frequency, and contact point |
About This Report |
2-4: Restatements of information |
We have restated data from previous years due to corrections and/or changes in methodology. Restatements are noted where applicable. |
Activities and Workers |
GRI 2: General Disclosures 2021 |
2-6: Activities, value chain, and other business relationships |
About Us; 2022 10-K |
2-7: Employees |
About Us; 2022 ESG Analyst Download |
Governance |
GRI 2: General Disclosures 2021 |
2-9: Governance structure and composition |
Corporate Governance; 2022 Proxy |
2-10: Nomination and selection of the highest governance body |
Corporate Governance; 2022 Proxy |
2-13: Delegation of responsibility for managing impacts |
Corporate Governance; 2022 Proxy |
2-14: Role of the highest governance body in sustainability reporting |
Corporate Governance; 2022 Proxy |
Strategies, Policies, and Practices |
GRI 2: General Disclosures 2021 |
2-22: Statement on sustainable development strategy |
CEO Letter |
2-23: Policy commitments |
Ethics; Responsible Sourcing; Cybersecurity and Data Privacy; Diversity, Equality, and Inclusion; California Water Service Group does not formally follow the precautionary principle. |
2-24: Embedding policy commitments |
Ethics; Responsible Sourcing; Cybersecurity and Data Privacy; Diversity, Equality, and Inclusion |
2-25: Processes to remediate negative impacts |
Stakeholder Engagement and Public Participation; Labor Relations and Management; Ethics |
2-26: Mechanisms for seeking advice and raising concerns |
Ethics |
2-27: Compliance with laws and regulations |
2022 ESG Analyst Download |
2-28: Membership associations |
Stakeholder Engagement and Public Participation |
Stakeholder Engagement |
GRI 2: General Disclosures 2021 |
2-29: Approach to stakeholder engagement |
Stakeholder Engagement and Public Participation |
2-30: Collective bargaining agreements |
2022 ESG Analyst Download; about 61% of employees are covered by collective bargaining agreements. |
Material Topics (listed per order of report) |
GRI 3: Material Topics 2021 |
3-1: Process to determine material topics |
Our Focus Areas |
3-2: List of material topics |
Our Focus Areas |
Climate Change, Energy, and Emissions |
GRI 3: Material Topics 2021 |
3-3: Management of material topics |
Climate Change; Energy and Emissions |
GRI 201: Economic Performance 2016 |
201-2: Financial implications and other risks and opportunities due to climate change |
Climate Change; Energy and Emissions |
GRI 302: Energy 2016 |
302-1: Energy consumption within the organization |
Energy and Emissions; 2022 ESG Analyst Download |
GRI 305: Emissions 2016 |
305-1: Direct (Scope 1) GHG emissions |
Energy and Emissions; 2022 ESG Analyst Download |
305-2: Energy indirect (Scope 2) GHG emissions |
Energy and Emissions; 2022 ESG Analyst Download |
305-3: Other indirect (Scope 3) GHG emissions |
Energy and Emissions; 2022 ESG Analyst Download |
305-4: GHG emissions intensity |
Energy and Emissions; 2022 ESG Analyst Download |
Water Supply Management, Reliability, and Resilience |
GRI 3: Material Topics 2021 |
3-3: Management of material topics |
Water Supply Management, Reliability, and Resilience |
GRI 303: Water and Effluents 2018 |
303-1: Interactions with water as a shared resource |
Water Supply Management, Reliability, and Resilience |
303-3: Water withdrawal |
Water Supply Management, Reliability, and Resilience; 2022 ESG Analyst Download |
Water System Efficiency |
GRI 3: Material Topics 2021 |
3-3: Management of material topics |
Water System Efficiency |
GRI 303: Water and Effluents 2018 |
303-1: Interactions with water as a shared resource |
Water System Efficiency |
Self-Selected Metric |
We provide relevant indicators for this material topic within the corresponding report section and in the 2022 ESG Analyst Download. |
Water System Efficiency; 2022 ESG Analyst Download |
End-Use Conservation |
GRI 3: Material Topics 2021 |
3-3: Management of material topics |
End-Use Conservation |
GRI 303: Water and Effluents 2018 |
303-1: Interactions with water as a shared resource |
End-Use Conservation |
Self-Selected Metric |
We provide relevant indicators for this material topic within the corresponding report section and in the 2022 ESG Analyst Download. |
End-Use Conservation; 2022 ESG Analyst Download |
Community Support |
GRI 3: Material Topics 2021 |
3-3: Management of material topics |
Community Support |
GRI 413: Local Communities 2016 |
413-1: Operations with local community engagement, impact assessments, and development programs |
Community Support |
Stakeholder Engagement and Public Participation |
GRI 3: Material Topics 2021 |
3-3: Management of material topics |
Stakeholder Engagement and Public Participation |
Self-Selected Metric |
We provide relevant indicators for this material topic within the corresponding report section. |
Stakeholder Engagement and Public Participation |
Emergency Preparedness and Response |
GRI 3: Material Topics 2021 |
3-3: Management of material topics |
Emergency Preparedness and Response |
Self-Selected Metric |
We provide relevant indicators for this material topic within the corresponding report section. |
Emergency Preparedness and Response |
Drinking Water Quality and Customer Safety |
GRI 3: Material Topics 2021 |
3-3: Management of material topics |
Drinking Water Quality and Customer Safety |
GRI 416: Customer Health and Safety 2016 |
416-2: Incidents of non-compliance concerning the health and safety impacts of products and services |
2022 ESG Analyst Download |
Water Affordability and Accessibility |
GRI 3: Material Topics 2021 |
3-3: Management of material topics |
Water Affordability and Access |
Self-Selected Metric |
We provide relevant indicators for this material topic within the corresponding report section and in the 2022 ESG Analyst Download. |
Water Affordability and Access; 2022 ESG Analyst Download |
Cybersecurity and Data Privacy |
GRI 3: Material Topics 2021 |
3-3: Management of material topics |
Cybersecurity and Data Privacy |
GRI 418: Customer Privacy 2016 |
418-1: Substantiated complaints concerning breaches of customer privacy and losses of customer data |
2022 ESG Analyst Download |
Diversity, Equality, and Inclusion |
GRI 3: Material Topics 2021 |
3-3: Management of material topics |
Diversity, Equality, and Inclusion |
GRI 405: Diversity and Equal Opportunity 2016 |
405-1: Diversity of governance bodies and employees |
Diversity, Equality, and Inclusion; 2022 ESG Analyst Download |
Talent Attraction and Retention |
GRI 3: Material Topics 2021 |
3-3: Management of material topics |
Talent Attraction |
GRI 401: Employment 2016 |
401-1: New employee hires and employee turnover |
2022 ESG Analyst Download |
Corporate Governance |
GRI 3: Material Topics 2021 |
3-3: Management of material topics |
Corporate Governance |
Self-Selected Metric |
We provide relevant indicators for this material topic within the corresponding report section and in the 2022 ESG Analyst Download. |
Corporate Governance; 2022 ESG Analyst Download |
Ethics |
GRI 3: Material Topics 2021 |
3-3: Management of material topics |
Ethics |
GRI 205: Anti-Corruption 2016 |
205-2: Communication and training about anti-corruption policies and procedures |
Ethics |
205-3: Confirmed incidents of corruption and actions taken |
2022 ESG Analyst Download |
GRI 206: Anti-Competitive Behavior 2016 |
206-1: Legal actions for anti-competitive behavior, anti-trust, and monopoly practices |
2022 ESG Analyst Download |
Public Policy and Political Involvement |
GRI 3: Material Topics 2021 |
3-3: Management of material topics |
Public Policy and Political Involvement |
GRI 415: Public Policy 2016 |
415-1: Political contributions |
Public Policy and Political Involvement |
High-Priority Topics (listed per order of report) |
Environmental Management and Compliance |
GRI 3: Material Topics 2021 |
3-3: Management of material topics |
Environmental Management and Compliance |
GRI 303: Water and Effluents 2018 |
303-1: Interactions with water as a shared resource |
Environmental Management and Compliance |
303-2: Management of water discharge-related impacts |
Environmental Management and Compliance |
303-4: Water discharge |
Environmental Management and Compliance; 2022 ESG Analyst Download |
GRI 306: Waste 2020 |
306-1: Waste generation and significant waste-related impacts |
Environmental Management and Compliance |
306-2: Management of significant waste-related impacts |
Environmental Management and Compliance |
306-3: Waste generated |
2022 ESG Analyst Download |
Customer Service |
GRI 3: Material Topics 2021 |
3-3: Management of material topics |
Customer Service |
Self-Selected Metric |
We provide relevant indicators for this high-priority topic within the corresponding report section and in the 2022 ESG Analyst Download. |
Customer Service; 2022 ESG Analyst Download |
Training and Development |
GRI 3: Material Topics 2021 |
3-3: Management of material topics |
Training and Development |
GRI 404: Training and Education 2016 |
404-1: Average hours of training per year per employee |
2022 ESG Analyst Download |
404-2: Programs for upgrading employee skills and transition assistance programs |
Training and Development |
404-3: Percentage of employees receiving regular performance and career development reviews |
2022 ESG Analyst Download |
Compensation, Benefits, and Employee Wellbeing |
GRI 3: Material Topics 2021 |
3-3: Management of material topics |
Compensation, Benefits, and Employee Wellbeing |
GRI 401: Employment 2016 |
401-2: Benefits provided to full-time employees that are not provided to temporary or part-time employees |
Compensation, Benefits, and Employee Wellbeing |
Labor Relations and Management |
GRI 3: Material Topics 2021 |
3-3: Management of material topics |
Labor Relations and Management |
Self-Selected Metric |
We provide relevant indicators for this high-priority topic within the corresponding report section and in the 2022 ESG Analyst Download. |
Labor Relations and Management; 2022 ESG Analyst Download |
Workplace Health and Safety |
GRI 3: Material Topics 2021 |
3-3: Management of material topics |
Workplace Health and Safety |
GRI 403: Occupational Health and Safety 2018 |
403-1: Occupational health and safety management system |
Workplace Health and Safety |
403-2: Hazard identification, risk assessment, and incident investigation |
Workplace Health and Safety |
403-3: Occupational health services |
Workplace Health and Safety |
403-4: Worker participation, consultation, and communication on occupational health and safety |
Workplace Health and Safety |
403-5: Worker training on occupational health and safety |
Workplace Health and Safety |
403-6: Promotion of worker health |
Workplace Health and Safety; Compensation, Benefits, and Employee Wellbeing |
403-7: Prevention and mitigation of occupational health and safety impacts directly linked by business relationships |
Workplace Health and Safety |
403-8: Workers covered by an occupational health and safety management system |
Workplace Health and Safety |
403-9: Work-related injuries |
2022 ESG Analyst Download |
Responsible Sourcing |
GRI 3: Material Topics 2021 |
3-3: Management of material topics |
Responsible Sourcing |
Self-Selected Metric |
We provide relevant indicators for this high-priority topic within the corresponding report section and in the 2022 ESG Analyst Download. |
Responsible Sourcing; 2022 ESG Analyst Download |